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Schoology Support

Technical Support

Contact the IT Help Desk for assistance with technical issues (e.g., problems logging in or accessing the District's network) or to report a technical problem with MiSiS/Schoology. We have different ways to request technical support:
  Submit a Support Request Online
  Chat Live with an Agent
  Call (213) 241-5200 and Select Option 5 for MiSiS/Schoology support


Instructions for opening a Self-Service ticket


Resetting Passwords

Is your Single Sign-On (SSO) not working?  Do you need to reset your password?  Select your role to reset your LAUSD password.


Instructions for Teachers/Students

Student SSO Set Up/Reset



Self Help


Visit the Resources page for a list of job aids and videos that will guide you through many of the LMS and Gradebook features of Schoology.


Join one of many available Schoology Groups. Click Groups and select the magnifying lens to search for a group of your choice to join. (Note: Members in these groups are made up of Schoology users worldwide and are not restricted to LAUSD users.)


Use the Schoology link on the left-hand panel to access tutorials, videos, and discussion threads from Schoology users.


Schoology Job Aids


Schoology Help Discussions

Required Schoology Gradebook Course - Certificate of Completion due August 18th at 3pm

All teachers, counselors and other certificated staff are required to complete the Schoology gradebook course.

  • To access the course please go here and use your LAUSD Single Sign On. 
  • Locate the “Courses” tab and click Join.
  • For Access Code, enter QHBPQ-3XJ5Z
  • Select “LAUSD Schoology Gradebook: Secondary Training” from the Courses tab to complete.

Below is an overview of the Schoology Gradebook: LAUSD Secondary Training:


·       Module 1 (first folder) is a general overview of the course.  It introduces participants to the overall layout of the course.

·       Module 2 (second folder) will guide participants in setting up their gradebook categories and scales.

·       Module 3 (third folder) will guide participants in the creation and management of assignments.

·       Module 4 (fourth folder) will guide participants through entering assignment grades in the gradebook by individual student and in bulk.

·       Module 5 (fifth folder) will guide participants through grade submissions from Schoology to MiSiS during grading windows.


Complete the “Checking for Understanding" quizzes found in Modules 2-5.  These can be taken as many times as desired.


After completing the required content in Modules 1-5, download the "Certificate of Completion" and turn in to Ms. Orange by Friday, August 18, 2017 at 3pm.


Webinars are available for assistance and support here



To register follow these steps:


1. Go to

2. Select “Register for an Account” and fill out the form with your name and email address.

3. Wait up to 24 hours for a confirmation email to arrive in your email inbox.

4. Click on the link to complete the registration process and enter the parent portal.

5. Select “Add a Student” and enter student’s name and ID number to connect to your child’s Schoology account.

Para registrarse, siga estos pasos:


1. Vaya a parentaccess/

2. Seleccione "Registrarse para una cuenta" y rellene

el formulario con su nombre y dirección de correo electrónico.

3. Espere hasta 24 horas para que un correo electrónico

de confirmación llegue a su bandeja de entrada de correo electrónico.

4. Haga clic en el enlace para completar el proceso de registro e ingrese al Portal de Padres.

5. Seleccione "Agregar un estudiante" e ingrese el nombre del estudiante y el número de identificación para conectarse a la cuenta de Schoology de su hijo.


Setting Up the Gradebook

Grading Categories




The Grade Setup area is used to adjust grade settings for a course. In this area, teachers can manage Grading Categories, create scales and rubrics, adjust the weights of grading periods, and enable Final Grade Settings for student reports.

To access Grade Setup, click Gradebook on the left side of the course. Then, click on the Grade Setup tab that appears underneath Gradebook.

Grading Categories allow teachers to organize graded items in the course. At least one grading category is required in order for teachers to use the Gradebook. Common examples of categories include Classwork, Homework, or Quiz. There is no limit to the number of categories teachers can create, and each can be weighted according to their own definition.

To add a new category, follow these steps:

  1. Click Gradebook and then Grade Setup on the left side of the course.  
  2. Click Add in the Categories area.
  3. Enter a Category Name.
  4. Select either Percent or Total Points as the category calculation method. See example below about the difference between Percent and Total Points as Calculation Methods.
  5. Use Drop lowest to automatically drop the lowest grade(s) within that category from each student's overall score in the course.
  6. Click Create to complete.

Tip: Click the star icon to the right of one of your categories to mark it as your default category for newly created materials.


Weight Grading Categories

After you have created at least one category, you can choose to weigh the categories for your course by checking Weight Categories.

Enabling weighted categories will display a new Weight field next to each Category name. Enter proportional values into these fields to adjust the weight for each category.

Note: Weights are relative to each other. The actual percentage value of the Category can be seen next to the Weight field.


Percent vs. Total Points as Calculation Methods

Teachers can adjust grading categories to calculate by Total Points (this is the default setting) as well as by Percent. These options can vary the outcomes of a student's overall grade in the course.

For example, if the grading category uses the Total Point Calculation Method (recommended by LAUSD):

  1. When a student scores 6/6 on an item,
  2. And also scores 60/100 on an item,
  3. The final grade would be based on earned and total points (66/106=62%).

If the grading category uses the Percent Calculation Method, then:

  1. When a student scores 6/6 on an assignment, test or quiz, the grade is 100%.

  2. And when a student scores 60/100 on an assignment, test or quiz, the grade is 60%.

  3. The final grade for this student would be an average of the percentages, regardless of the total maximum points for each assignment, test or quiz (100%+60%)/2 = 80%.

Gradebook Set Up Checklist


Check the following while setting up your gradebook: 

  1. Add categories - at least one is needed for the gradebook.
  2. Verify grade calculation methods and weighting.
  3. Add grading scales. Best practice: do not mix scales in the same category, i.e., do not use Letter Grades and Point Scales within the same category - keep calculations separate. (remove best practice?)
  4. Phase in rubrics one or two at a time.
  5. Set up final grades, use an A-B-C-D-F scale (no pluses or minuses).
  6. Copy settings from one course to another.

Useful Document for Setting up Gradebook

Adding Assignments

NOTE: When creating assignments, the "Enable Submissions" option is enabled by default (see Advanced Options #4). If the assignment does not require students to turn in work electronically, be sure to disable this option.

  1. Click "Add Materials"
  2. Select "Add Asssignment"
  3. Name the Assignment
  4. Select a Category
  5. Select a Grading Scale or Rubric
  6. Click Create

Advanced Options

Use these options for student assignments submitted online. These features do not apply to traditional 'pencil and paper' assignments.


Use the Advanced options row to turn on/off the following features:

  1. Use Individually Assign to only display the assignment to a specific member of the course or a grading group.
  2. Use Align Learning Objectives to add a custom learning objective, common core, or state standard. Once you have aligned your material with learning objectives, use the Mastery tool to track your students' progress. Learn more about the Mastery tool in Module 7.
  3. Lock prevents students from making submissions. You may want to lock the assignment after the due date has passed.
  4. Enable Submissions: If the assignment does not require students to turn in work electronically, be sure to disable this option.
  5. Visible to Students: Opt to show or hide the assignment from the student view.
  6. Grade Statistics: Displays the statistics for the assignments to students, which is located in an icon above assignment submissions.
  7. Enable Comments: This allows students to comment on the assignment.
  8. Copy to Courses: Copies assignment to another course.


TIP: To see what an assignment, test/quiz, or discussion would look like to your students, use the Course Options menu in the left column to "View Course as". 

Course Options
Adding Assignments Useful Documents


Adding Assignments Help Center

How to Export the Entire Gradebook to Print

Gradebook Export Formats

You can export a course gradebook in two formats:

  • Gradebook as CSV:
    • Select this option to download a CSV file version of your gradebook. This spreadsheet is formatted similarly to how it is in Schoology, with the student names vertically and material titles along the top.
  • CSV for import into other system:
    • Select this option to download a CSV file with more detailed student data. This spreadsheet is separated by columns for mapping purposes to use to import into another system, such as an SIS gradebook.

Note: Exports for courses which use a Letter Grade scale show the percentage calculation only.

To export your course gradebook:

  1. In your course, click Gradebook in the left menu.
  2. Click the menu icon (three vertical dots) in the upper-right corner.
  3. Select Export in the menu.

How to transfer grade from Schoology to Misis

How to Retrieve Student Grades

Helpful Schoology Links